Privacy policy

PRIVACY POLICY

Last updated: February 6, 2025

1. Introduction

This Privacy Policy describes how GALDO – THEODORA GALANI TOU GEORGIOU (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.doragalani.com (the “Website”), or otherwise communicate with us regarding the Website (collectively, the “Services”).

For the purposes of this Privacy Policy, the terms “you” and “your” refer to you as the user of the Services, whether you are a customer, a website visitor, or any other individual whose information we collect according to this Privacy Policy.

2. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Website, update the “Last updated” date above, and take any additional steps required by applicable law.

3. How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from various sources, as described below. The type of information we collect and use depends on how you interact with us. In addition to the specific uses described in this Policy, we may use the information we collect to communicate with you, provide or improve the Services, comply with legal obligations, enforce our Terms of Service, and protect or defend the Services, our rights, and those of our users or others.

4. What Personal Information We Collect

The personal information we collect depends on how you interact with our Website and use our Services. When we use the term “personal information”, we refer to information that identifies, relates to, describes, or can reasonably be linked to you.

4.1 Information You Provide Directly

We collect the information you provide directly to us, including:
- Contact details (name, address, phone number, and email)
- Order information (billing and shipping address, payment confirmation, email, phone number)
- Account information (username, password, and security details)
- Customer support information (messages or inquiries you send us)

4.2 Information Collected Automatically

We automatically collect certain information about your interaction with the Services (“Usage Data”) through cookies, pixels, and similar technologies. This may include device details, browser information, IP address, network connection data, and information about how you interact with the Website and your account.

4.3 Information From Third Parties

We may receive information about you from third parties, such as:
- Service providers that support our Website and Services (e.g., Shopify)
- Payment processors that collect payment data (e.g., bank account or card details, billing address) to process payments and fulfill orders
- Marketing or analytics partners that help us understand usage patterns or advertising performance

Any information we receive from third parties will be handled in accordance with this Privacy Policy.

5. How We Use Your Personal Information

We use your personal information to:
- Provide, operate, and improve our Services
- Process your transactions and fulfill your orders
- Send account notifications and order updates
- Communicate with you about products or promotions (where permitted by law)
- Detect and prevent fraud, unauthorized activities, or misuse of our Services
- Comply with applicable legal obligations and enforce our Terms of Service

6. Sharing Your Personal Information

We may share your personal information with:
- Service providers and partners who assist us in providing the Services (e.g., payment processors, shipping companies, IT and marketing service providers)
- Government authorities or law enforcement if required by law
- Other third parties, with your consent or as otherwise permitted by law

We do not sell or rent your personal information.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will delete or anonymize it in a secure manner.

8. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):
- Right of access – to request a copy of your personal data
- Right to rectification – to correct inaccurate or incomplete data
- Right to erasure – to request deletion of your data (“right to be forgotten”)
- Right to restriction of processing – to limit how we use your data
- Right to data portability – to receive your data in a structured, commonly used format
- Right to object – to object to certain types of processing, including direct marketing

To exercise your rights, please contact us at info@doragalani.com.

9. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

10. Cookies

We use cookies and similar technologies to operate and improve the Website, remember your preferences, analyze traffic, and personalize content. You can adjust your browser settings to refuse cookies (except essential ones). Please note that disabling cookies may affect some features or functionality of the Website.

For more information, please see our Cookie Policy.

11. Minors

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

12. Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.

13. Contact

For questions about this Privacy Policy or to exercise your data protection rights, please contact us at:

GALDO – THEODORA GALANI TOU GEORGIOU
18A Feidiou Street, Athens, Greece 
Email: info@doragalani.com 
Tel: +30 210 8022576